Terms and Conditions
These Terms and Conditions apply to all purchases made through the website of Emma’s Coastal Boutique, reachable at info@emmascoastalboutique.com.
1. Applicability
By accessing our website or placing an order with Emma’s Coastal Boutique, you agree to these Terms and Conditions.
2. Product Information
We make every reasonable effort to accurately describe our products and provide complete and up-to-date information. However, typographical errors, inaccuracies, or minor differences in colour and appearance may occur.
Product colours may vary slightly depending on lighting, photography, and the settings of the device used to view our website.
3. Ordering and Payment
Orders are processed once full payment has been received.
Available payment methods may vary depending on the customer’s country or location. Customers are responsible for checking which payment options are available during checkout.
4. Processing and Delivery
Processing time: 1–3 business days
Shipping time: 3–7 business days, depending on the destination
Orders may be shipped directly from our supplier in China.
Delivery times are estimates and cannot be guaranteed. Delays may occur due to circumstances outside our control, including carrier delays, customs procedures, public holidays, weather conditions, or incorrect delivery information.
Customers are responsible for providing a complete and accurate shipping address.
5. Returns and Cancellations
Please refer to our separate Return and Refund Policy for all applicable terms regarding returns, refunds, exchanges, and cancellations.
6. Liability
Emma’s Coastal Boutique is not responsible for delays or delivery issues caused by incorrect or incomplete information provided by the customer.
We are not responsible for loss or damage after tracking information confirms that an order has been delivered to the address provided during checkout.
7. Intellectual Property
All content published on the Emma’s Coastal Boutique website, including texts, photographs, graphics, designs, logos, and other materials, is owned by or licensed to Emma’s Coastal Boutique and Skosato.
This content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
8. Complaints Procedure
Complaints can be submitted in writing via info@emmascoastalboutique.com.
Please include your full name, order number, and a clear description of the complaint. We aim to respond within five business days.
9. Governing Law
These Terms and Conditions are governed by the applicable laws of the Netherlands.
Any mandatory consumer protection rights that apply in the customer’s country of residence remain unaffected.
Company Information
Emma’s Coastal Boutique is operated by:
Skosato
Chamber of Commerce number: 99350580
Prins Bernhardplantsoen 106C
7551 HT Hengelo
Overijssel
The Netherlands